Shipping Policy

 

At Sean’s Stuff, we work to process and ship orders as quickly as possible while making sure your items are properly prepared for delivery.

1. Order Processing

Orders are typically processed after payment has been successfully received.

Please allow 1–3 business days for order processing before your order is shipped.

Orders placed on weekends or holidays may begin processing on the next business day.

2. Shipping Times

Once your order has been shipped, delivery times may vary depending on your location, shipping method, carrier, and other circumstances.

Estimated delivery times will be provided during checkout whenever available.

Please note that delivery estimates are not guaranteed. Delays may occur because of carrier issues, weather, customs processing, holidays, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated based on the items in your order, delivery location, and available shipping method.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

4. Order Tracking

When tracking information is available, it may be provided to you after your order has been shipped.

Please allow some time for tracking information to update after your package has been handed to the carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Delayed or Lost Packages

If your order is delayed, please first check the tracking information provided by the shipping carrier.

If a package appears to be lost or has not been delivered within a reasonable period, contact us so we can assist with the issue.

Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's handling and delivery procedures.

7. International Orders

For international orders, additional customs duties, taxes, or import charges may apply depending on the destination country.

Any such charges that are imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also affect delivery times.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order information along with photos of the damaged packaging and product.

We will review the situation and work with you toward an appropriate resolution.

9. Contact Us

If you have questions about shipping or your order, please contact us through the contact information provided on our website.

Sean’s Stuff